FAQs

Lessons

Lessons are booked on a continuous monthly basis

Lessons are continuous until you un-enroll your swimmer

Lessons are given Rain or Shine

Please have your swimmer refrain from eating at least 60 minutes prior to their lesson time

Payments

We accept payments via Credit Card through our portal system

Payments are due in full by the 1st of every month

Make-up Lessons can not be used as payment for the following months lessons

Lesson times are ONLY reserved once payment for the month has been made in full

Cancellations

Lessons must be canceled with the office or through the system portal

Lessons must be canceled within 24 hours notice in order to receive make-up lessons

Lessons not canceled within time allotted will not be given makeup lessons

Make-up lessons expire 6 months from the date of your missed lesson

Make-up lessons can only be scheduled while actively enrolled

Make-up lessons can be scheduled through the office or through the system portal

WE DO NOT OFFER REFUNDS OF ANY KIND